CONTACT

General terms and conditions

The contents published on the web portal sailthedeal.com are the property of Hyppe Group doo, Tržaška cesta 539, 1351 Brezovica (hereinafter: the portal operator). They are intended for personal and non-commercial use only, and copyright infringement is not permitted.
The information on the website is for informational purposes only and has no legal force unless expressly stated. The portal operator reserves the right to change or supplement the content of the portal at any time and without prior notice. It also assumes no responsibility for the consequences of such changes.
The operator of the sailthedeal.com portal strives to provide up-to-date and accurate information, but reserves the right to change or discontinue updating the portal without prior notice.
By using the web portal, users agree to the general terms and conditions of business and accept them in full.

Limitation of liability

The content on the portal, including texts, images and other information, is intended for general information purposes only. Despite careful editing of the content, the operator does not guarantee its complete accuracy or currency.
The portal operator or any other person involved in the preparation of the content is not liable for any direct, indirect or consequential damage that may arise from the misinterpretation of the content or its use.

Intellectual property

The content on the website, including trademarks, copyrights and other intellectual property, is protected by law. Any reproduction, distribution or display of the content without the written consent of the website operator is prohibited.

Vessel import procedure

The company provides the entire vessel import process, which includes:

  • Searching and checking for a suitable vessel abroad.
  • Checking the vessel's history (vessel identification number, service history, etc.).
  • Organization of vessel transport to Slovenia.
  • Preparation of necessary documentation for customs clearance and registration.
  • Obtaining Slovenian approval or certification for the vessel.
    The seller of the vessel is obliged to provide all necessary information and documentation to carry out the import.
Vessel inspection

The Company will inspect the condition of the vessel prior to purchase, including a review of documentation, maintenance history, miles or hours driven, and visible damage. The Customer agrees that the Company is not responsible for any hidden defects that could not be identified during the inspection, such as internal mechanical defects or electrical problems that occur later.

The warranty or guarantee for the vessel depends on the conditions of the seller abroad, with the company committing to providing the customer with all information about available warranties or guarantees prior to purchase.

In the event of non-conformity of the vessel upon delivery that deviates from the agreed conditions, the company will assist in filing a complaint with the seller, but does not assume responsibility for the outcome of the procedure.

Payment terms and costs

The customer undertakes to pay all import costs, which include:

  • The purchase price of the vessel.
  • Transportation and logistics costs.
  • Costs of approval or certification and registration.
  • Company administrative costs.
    Import costs must be settled 100 % before taking possession of the vessel.
Corporate responsibility

The company is not responsible for:

  • Delivery delays due to force majeure (customs procedures, tax procedures, logistical problems, legislative changes, holidays).
  • Possible changes in duty and tax prices after confirmation of the vessel import order.
  • Procedures related to registering a vessel with Slovenian authorities.
Registration and approval

The company prepares all documentation for the registration and approval of the vessel, but the client takes care of the final registration with the competent authorities.

Insurance and transport

The vessel is insured during transport in accordance with the carrier's terms and conditions. The customer must check the condition of the vessel upon receipt and immediately report any damage to the company.

Refund of import costs

Hyppe Group doo is committed to providing quality and reliable services for importing vessels to customer orders. As part of the promotional campaign, we offer a full refund of import costs in the event that the customer is not satisfied with the service provided, subject to the following conditions:

Conditions for reimbursement of costs

The customer may claim a refund of import costs if the following conditions are cumulatively met:

  • The vessel was not delivered in the agreed condition as specified in the offer or prior agreement (e.g. different model/brand of vessel or year of vessel).
  • The company made an error in carrying out the import process, which resulted in additional costs or legal complications for the customer.
  • The vessel was delivered with defects and the vessel did not pass a technical inspection in Slovenia.
  • The customer submits a written request for a refund of import costs within 8 days of taking over the vessel, together with evidence confirming the non-conformity.
Exceptions to reimbursement of costs

Refund of import costs is not possible in the following cases:

  • The customer was informed of certain defects in the vessel before purchasing and nevertheless accepted them.
  • Customer dissatisfaction arises from subjective factors (e.g. change in personal preferences, price of the vessel, vessel equipment, etc.).
  • The customer has sailed the vessel for more than 10 hours after taking delivery or has modified the vessel in any way.
  • The problems that arise are the result of the actions of third parties (e.g. delay in registration, changes in legislation, decisions by customs or tax authorities).
  • Due to force majeure (war, epidemic, natural disaster, etc.).

To request a refund, the customer must submit a written request to info@sailthedeal.com with supporting documents attached. The company reserves the right to verify the circumstances within 30 days of receiving the request and decide on the eligibility of the refund. In the event of a positive decision, the refund will be made within 14 days of confirming the request.

Hyppe Group doo reserves the right to change or cancel this promotion without prior notice, with refunds being processed in accordance with the terms and conditions that were in effect at the time the contract was concluded.

Complaints and dispute resolution

In case of non-conformity or problems, the customer may file a complaint within 14 days of receiving the vessel. The company reserves the right to verify the validity of the complaint and take appropriate measures. Disputes between the company and the customer are resolved amicably, otherwise the court in Ljubljana has jurisdiction.

Final provisions

The company reserves the right to change the general terms and conditions without prior notice. By confirming the order, the customer expressly agrees to these general terms and conditions.